The grievance procedure is a negotiated article within your contract that enables the union to enforce the terms of the contract and protect the rights of workers. If management violates the contract, the grievance procedure allows the member to follow a process that can provide relief or justice.
Teamster contracts may define a grievance in several ways: It could be “a dispute between the union and management over the application and/or interpretation of the agreement,” or “any dispute or difference arising between an employee and management or between the union and management.” Each grievance procedure has specific steps with time limits that must be followed. The steps in a grievance procedure vary, but a typical one may include:
Step One: The steward and the grievant meet with the supervisor within 10 days of the occurrence to resolve the grievance. Management has five days to respond.
Step Two: If there is no settlement at Step One, a union representative, the grievant and a management representative will meet to try to resolve the grievance.
- Step Three: If still unresolved, the grievance will be heard by an arbitrator or panel who will render a decision.